Skytrans Airfare Guide and Fare Rules – Effective 8th August 2014

FARE NAME SKY FLEX (H) SKY VALUE
(S)
SKY SAVER
(K, B, V)
SKY DEAL
(M, N, L, E)
CANCEL-
LATIONS CREDITS & CHANGES
Permitted free of charge more than 2 hours prior to the scheduled departure. (Changes made inside 2 hours prior to flights departure incur a $77 fee per person per flight segment ). Amendments need to be advised to Skytrans before 1700 (EST) the day prior to departure. Changes are not permitted after 1700 the day prior to departure and will result in loss of fare if unable to travel on original ticket. Outside 24 hours of flights departure. Inside 24 hours of flights departure. Outside 48 hours of flights departure. Inside 48 hours of flights departure.
Amendments need to be advised to Skytrans 24 hours prior to flights departure. Date/name/
re-routing changes not permitted. If unable to travel on original ticket inside 24 hours of flights departure will result in loss of fare.
Amendments need to be advised to Skytrans at least 48 hours prior to flights departure. Date/name/
re-routing changes not permitted. If unable to travel on original ticket inside 48 hours of flights departure will result in loss of fare.
CREDITS For bookings held in credit: Travel must be completed 6 months from original purchase date otherwise fare will be forfeited. For bookings held in credit: Travel must be completed 6 months from original purchase date otherwise fare will be forfeited. For bookings held in credit: Travel must be completed 6 months from original purchase date otherwise fare will be forfeited. For bookings held in credit: Travel must be completed 6 months from original purchase date otherwise fare will be forfeited.
RE-ROUTING Permitted.
(Changes made inside 2 hours prior to scheduled departure incur a $77 fee per person per flight segment).
Permitted before 1700 (EST) the day prior to departure. Change fee of $77 per person, per sector + fare must be upgraded to the next highest available fare class. Change fee of $77 per person, per sector + fare must be upgraded to the next highest available fare class.
REFUNDS Refundable. $65 refund administration fee applies per person. Non refundable. Non refundable. Non refundable.
NO SHOWS Failure to check in for the flight by deadline, or not showing up for flight will result in fare being held in credit for 6 months from date of purchase. (A $77 no show fee applies per person). Failure to check in for the flight by deadline, or not showing up for flight will result in loss of fare. Failure to check in for the flight by deadline, or not showing up for flight will result in loss of fare. Failure to check in for the flight by deadline, or not showing up for flight will result in loss of fare.
DATE CHANGE Permitted - (Changes made inside 2 hours prior to flight departure incur a $77 fee per person per flight segment). $40 per person, per sector. Change fee of $77 per person, per sector + fare upgrade to next available fare class if applicable. Change fee of $77 per person, per sector + fare upgrade to next available fare class if applicable.
NAME CHANGE Free at any time. $40 per person, per booking. Change fee of $77 per person, per booking + fare must be upgraded to next highest available fare class. Change fee of $77 per person, per booking + fare must be upgraded to next highest available fare class.
CREDIT CARD FEE Applies. Applies. Applies. Applies.
BOOKING FEE (PHONE/FAX/
EMAIL)
$35 per booking. $35 per booking. $35 per booking. $35 per booking.
SKY CAPE
Additional Eligibility Criteria
Available only to permanent residents of Aurukun, Lockhart River, Coen, Kowanyama and Edward River for travel between Cairns and these communities. Bookings must be made in person at the Skytrans agent in the community of residence, or at the Skytrans office in Cairns. Proof of local residency is required. Fares are available for personal use only and not for business or government purposes. Other Sky Deal rules apply.

Please refer below to Skytrans Fare Rules and Conditions for further details and explanation. This table is to be used as a guide only.

All fares are subject to availability and some fares will not necessarily be available on all flights throughout the year.

SKY FLEX (H)

Flight and date changes and re-routing are permitted with no change or re-routing fees payable up until 2 hours prior to the scheduled departure time. After this time, a fee of AU$77.00 per passenger for each flight segment changed and AU$77.00 per passenger for each flight segment re-routed will be charged. The new fare must be of equal or higher value than the original fare. If the fare for the new booking exceeds the fare for the original booking, this difference in fare must be paid at the time of making the change. Name changes are permitted at any time free of charge. Failure to check in for the flight by the deadline shown in the e-ticket receipt, or not showing up for the flight (no show) will incur a No Show Fee of AU$77.00 per passenger for each no show segment, with any remaining ticket value held in credit for further travel which must be completed within 6 months from the date of issue of the original ticket. The fare is refundable (where the fare has been upgraded from a lower non-refundable fare, the original fare amount paid remains non-refundable). A refund administration fee of AU$65.00 per passenger applies, or the amount may be held in credit for further travel which must be completed within 6 months from the date of issue of the original ticket. Full payment must be made at the time of booking. Children (2-11 years) pay 50% of the full adult fare. Infants (under 2 years), who do not occupy a seat travel free of charge. Infants occupying a seat pay 50% of the full adult fare. Infants must be accompanied, and a maximum of one infant per adult travelling is permitted.

SKY VALUE (S)

Flight, date and name changes and re-routing are permitted up until 1700 (QLD EST) on the day prior to the scheduled departure. The new fare must be of equal or higher value than the original fare. A change fee of AU$40.00 per passenger for each flight segment changed, plus any difference, if applicable, between the fare for the new booking and the original fare will apply on each occasion that a booking is changed. A re-route fee of AU$40.00 per passenger will apply for each flight segment re-routed. The ticket value may be held in credit for further travel which must be completed within 6 months from the date of issue of the original ticket. A name change fee of AU$40.00 will apply for each passenger name changed. Cancellation after 1700 (QLD EST) on the day prior to the scheduled departure, failure to check in for the flight by the deadline shown in the e-ticket receipt, or not showing up for the flight (no show) will result in loss of the fare. The fare is non-refundable. Full payment must be made at time of booking. Children pay the full adult fare. Infants (under 2 years), who do not occupy a seat travel free of charge. Infants occupying a seat pay the full adult fare. Infants must be accompanied, and a maximum of one infant per adult travelling is permitted.

SKY SAVER (K, B, V)

Flight, date and name changes and re-routing are permitted up until 24 hours prior to the scheduled departure time. The new fare must be of equal or higher value than the original fare. A change fee of AU$77.00 per passenger for each flight segment changed, plus any difference, if applicable, between the fare for the new booking and the original fare will apply on each occasion that a booking is changed. The ticket value may be held in credit for further travel which must be completed within 6 months from the date of issue of the original ticket. A name change fee of AU$77.00 plus upgrade to a higher fare will apply for each passenger name changed. A re-route fee of AU$77.00 per passenger plus upgrade to a higher fare will apply for each flight segment re-routed. Cancellation within 24 hours of the scheduled departure time of the flight, failure to check in for the flight by the deadline shown in the e-ticket receipt, or not showing up for the flight (no show) will result in loss of the fare. The fare is non-refundable. Full payment must be made at time of booking. Children pay the full adult fare. Infants (under 2 years), who do not occupy a seat travel free of charge. Infants occupying a seat pay the full adult fare. Infants must be accompanied, and a maximum of one infant per adult travelling is permitted.

SKY DEAL (M, N, L, E)

Flight, date and name changes and re-routing are permitted up until 48 hours prior to the scheduled departure time. The new fare must be of equal or higher value than the original fare. A change fee of AU$77.00 per passenger for each flight segment changed, plus any difference, if applicable, between the fare for the new booking and the original fare will apply on each occasion that a booking is changed. The ticket value may be held in credit for further travel which must be completed within 6 months from the date of issue of the original ticket. A name change fee of AU$77.00 plus upgrade to a higher fare will apply for each passenger name changed. A re-route fee of AU$77.00 per passenger plus upgrade to a higher fare will apply for each flight segment re-routed. Cancellation within 48 hours of the scheduled departure time of the flight, failure to check in for the flight by the deadline shown in the e-ticket receipt, or not showing up for the flight (no show) will result in loss of the fare. The fare is non-refundable. Full payment must be made at time of booking. Children pay the full adult fare. Infants (under 2 years), who do not occupy a seat travel free of charge. Infants occupying a seat pay the full adult fare. Infants must be accompanied, and a maximum of one infant per adult travelling is permitted.

Capacity Limitations

The carrier shall limit the number of passengers carried on any one flight at fares governed by these rules and some fares will not necessarily be available on all flights. The number of seats which the carrier shall make available at these fares on a given flight will be determined by the best judgement of the carrier.


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