Fare Rules Effective 6 May 2013
Skytrans Airfare Guide – Effective 25 February 2013
| FARE NAME | SKY FLEX | SKY VALUE | SKY SAVER | SKY DEAL |
|---|---|---|---|---|
| FARE CLASS | H | S | K, B, V | M, N, L |
| CANCELLATIONS / CREDITS & CHANGES | PERMITTED FREE OF CHARGE MORE THAN 2 HOURS PRIOR TO THE SCHEDULED DEPARTURE (CHANGES MADE INSIDE 2 HOURS PRIOR TO THE SCHEDULED DEPARTURE INCUR A $70 FEE) |
AMEDMENTS NEED TO BE ADVISED TO SKYTRANS BEFORE 1700 (EST) THE DAY PRIOR TO DEPARTURE CHANGES NOT PERMIITTED AFTER 1700 THE DAY PRIOR TO DEPARTURE |
AMENDMENTS NEED TO BE ADVISED TO SKYTRANS 24 HOURS PRIOR TO FLIGHTS DEPARTURE |
CANCELLATIONS OUTSIDE 48 HOURS OF THE FLIGHTS SCHEDULED DEPARTURE WILL RESULT IN A $30.00 CREDIT VOUCHER BEING ISSUED, PER PERSON, PER SEGMENT CANCELLED NO DATE/ NAME/ REROUTE CHANGES PERMITTED INSIDE 48 HOURS OF FLIGHTS DEPARTURE |
| CREDITS | FOR BOOKINGS HELD IN CREDIT: TRAVEL MUST BE COMPLETED 12 MONTHS FROM ORIGINAL PURCHASE DATE | FOR BOOKINGS HELD IN CREDIT: TRAVEL MUST BE COMPLETED 12 MONTHS FROM ORIGINAL PURCHASE DATE | FOR BOOKINGS HELD IN CREDIT: TRAVEL MUST BE COMPLETED 12 MONTHS FROM ORIGINAL PURCHASE DATE | $30.00 CREDIT VOUCHER IS VALID FOR 12 MONTHS FROM THE ORIGINAL TICKET PURCHASE DATE |
| REROUTING | CHANGES MADE INSIDE 2 HOURS PRIOR TO THE SCHEDULED DEPARTURE INCUR A $70 FEE) | PERMITTED BEFORE 1700 (EST) THE DAY PRIOR TO DEPARTURE ($35 FEE APPLIES)/td> | NOT APPLICABLE (UPGRADE TO S OR H CLASS) | NOT PERMITTED |
| REFUNDS | RE-FUNDABLE ($65 REFUND ADMINISTRATION FEE APPLIES) |
NON-REFUNDABLE | NON-REFUNDABLE | NON-REFUNDABLE |
| NO SHOWS | FAILURE TO CHECK IN FOR THE FLIGHT BY THE DEADLINE, OR NOT SHOWING UP FOR THE FLIGHT WILL RESULT IN THE FARE BEING HELD IN CREDIT FOR A YEAR FROM THE PURCHASE DATE (A $70 NO SHOW FEE WILL APPLY) |
FAILURE TO CHECK IN FOR THE FLIGHT BY THE DEADLINE, OR NOT SHOWING UP FOR THE FLIGHT WILL RESULT IN LOSS OF THE FARE. | FAILURE TO CHECK IN FOR THE FLIGHT BY THE DEADLINE, OR NOT SHOWING UP FOR THE FLIGHT WILL RESULT IN LOSS OF THE FARE. | FAILURE TO CHECK IN FOR THE FLIGHT BY THE DEADLINE, OR NOT SHOWING UP FOR THE FLIGHT WILL RESULT IN LOSS OF THE FARE. |
| DATE CHANGE FEE | FREE (CHANGES MADE INSIDE 2 HOURS PRIOR TO THE SCHEDULED DEPARTURE INCUR A $70 FEE) |
$35/PER PERSON, PER SECTOR | $70/PER PERSON, PER SECTOR | NOT PERMITTED |
| NAME CHANGE FEE | FREE - AT ANY TIME | $35/PER PERSON, PER BOOKING | $70/PER PERSON, PER BOOKING | NOT PERMITTED |
| CREDIT CARD FEE | APPLIES | APPLIES | APPLIES | APPLIES |
| TELEPHONE/FAX/EMAIL BOOKING FEE | $30/BOOKING | $30/BOOKING | $30/BOOKING | $30/BOOKING |
Please refer below to Skytrans Fare Rules and Conditions for further details and explanation. This table is to be used as a guide only.
All fares are subject to availability and some fares will not necessarily be available on all flights throughout the year.
Sky Flex (H)
Flight and date changes are permitted without any change fees up until 2 hours prior to the scheduled departure. Inside 2 hours prior to the scheduled departure, a $70 change fee will be charged for flight and date changes. The new fare must be of equal or higher value than the original fare. If the fare for the new booking is higher than the original fare, the difference in fare must be paid at the time of changing the booking. Name changes are permitted at any time free of charge. Re-routing is permitted, but if the fare for the new routing exceeds the fare for the original routing, this difference in fare must be paid at the time of making the change. Failure to check in for the flight by the deadline shown in the e-ticket receipt, or not showing up for the flight (no show), will incur a No Show Fee of AU$70.00 per passenger. The fare is fully refundable (a refund administration fee of AU$65.00 per passenger applies), or the amount may be held in credit for further travel for up to 12 months from the date of issue of the original ticket. Full payment must be made at time of booking. Children (2-11 years) pay 50% of the full adult fare. Infants (under 2 years), who do not occupy a seat travel free of charge. Infants occupying a seat pay 50% of the full adult fare. Infants must be accompanied, and a maximum of one infant per adult travelling is permitted.
Sky Value (S)
Flight and date changes permitted up until 1700 (EST) on the day prior to the scheduled departure. Changes are not permitted after 1700 (EST) the day prior to the scheduled departure. The new fare must be of equal or higher value than the original fare. For date/name/re-route changes: a fee of AU$35.00 per passenger for each flight segment changed, plus any difference, if applicable, applies. Re-routing is permitted, and any difference in fare must be paid at the time of making the change. For bookings held in credit, travel must be completed 12 months from original purchase date. The original fare paid remains non-refundable. Failure to check in for the flight by the deadline shown on the e-ticket receipt, or not showing up for the flight (no show), will result in loss of the fare. The fare is non-refundable. Full payment must be made at time of booking. Children (2-11 years) pay 50% of the full adult fare. Infants (under 2 years), who do not occupy a seat travel free of charge. Infants occupying a seat pay 50% of the full adult fare. Infants must be accompanied, and a maximum of one infant per adult travelling is permitted.
Sky Saver (K, B, V)
Flight and date changes permitted up until 24 hours prior to the flights scheduled departure. The new fare must be of equal or higher value than the original fare. For date/name changes: a fee of AU$70.00 per passenger for each flight segment changed, plus any fare difference, if applicable, applies. Failure to check in for the flight by the deadline shown on the e-ticket receipt, or not showing up for the flight (no show) will result in loss of the fare. Re-routing is not permitted; the fare must be upgraded in order to do this. For bookings held in credit, travel must be completed 12 months from original purchase. The fare is non-refundable. Full payment must be made at time of booking. date. Children (2-11 years) pay 50% of the full adult fare (K and B class only). Children (2-11 years) pay the full adult fare (V class only). Infants (under 2 years), who do not occupy a seat travel free of charge. Infants occupying a seat pay 50% of the full adult fare. Infants must be accompanied, and a maximum of one infant per adult travelling is permitted.
Sky Deal (M, N, L)
Flight and date changes are not permitted. Name changes and re-routing are not permitted. The fare cannot be upgraded to a higher class fare to accommodate any changes. Cancellations outside 48 hours of the flights scheduled departure will result in a $30.00 credit voucher being issued, per person, per segment cancelled. You may use your $30.00 voucher towards a new Skytrans flight. The $30.00 credit voucher is valid for 12 months from the original ticket purchase date. Cancellations inside 48 hours of the flights scheduled departure, failure to check in for the flight by the deadline shown on the e-ticket receipt, or not showing up for the flight (no show), will result in loss of the fare. The fare is non-refundable. Full payment must be made at time of booking. Children (2-11 years) pay the full adult fare. Infants (under 2 years), who do not occupy a seat travel free of charge. Infants occupying a seat pay the full adult fare. Infants must be accompanied, and a maximum of one infant per adult travelling is permitted.
Capacity Limitations
The carrier shall limit the number of passengers carried on any one flight at fares governed by these rules and some fares will not necessarily be available on all flights. The number of seats which the carrier shall make available at these fares on a given flight will be determined by the best judgement of the carrier.