Fees and Charges

Phone Booking

Skytrans charges a $35 fee for each booking made over the phone with our Reservations Team. Book online and save!

Credit Card

Effective 29th October, 2010 Skytrans will be passing on merchant credit card fees charged by the respective financial institutions. Charges will be applied as a % of the total booking value excluding GST and vary according to the rates charged by differing credit card companies.

Rates are as follows:

MasterCard
1.95%
Visa
1.95%
Diners
3.0%
American Express
3.95%
Others
3.0%

Excess Baggage

Skytrans charge excess baggage fees for checked baggage over the allowed 20kg per passenger limit. Fees depend upon destination. Please contact our Reservations Team on 1 300 759 872 for details.

Change to Booking

  • Date change fee of $40 per person is applicable for SKYVALUE fares and allowable without charge on SKYFLEX when changed more than 2 hours prior to departure time. Changes made under 2 hours prior to departure time will incur a $77 fee.
  • Name change fee of $40 per person is applicable for SKYVALUE fare. Name change fee of $77 per person is applicable for SKYSAVER fare and allowable without charge on SKYFLEX fare. A name change is not allowed for the SKYDEAL fares.
  • Administration fee of $65 per person is applicable when refunding the SKYFLEX fare. SKYSAVER, SKYDEAL, SKYVALUE and SKYSPECIAL fares are non-refundable.
  • Failure to check in for the flight by the deadline, or not showing up for the flight (no show) will incur a No Show Fee of $77 per person.

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