Coronavirus Update

The safety and wellbeing of our passengers, employees and the communities we service is of utmost priority to Skytrans. The COVID-19 pandemic has impacted the travelling public and in response to official recommendations Skytrans has taken additional precautionary measures. These measures include:

  • Onboard the Aircraft

    Face masks must be worn in line with the directive provided by the Queensland Government. You must wear a face mask at all times on a domestic commercial flight while the aircraft is at a Queensland airport or in Queensland airspace.

    For all current information on mandatory mask rules, you can access via this link Mandatory Face Mask Rules.

    Skytrans has increased our current cleaning regime on our aircraft to include:

    – Increased cleaning and disinfecting of the aircraft, both during turnarounds and at the end of each operational day.

    – Extended cleaning of the cabin, seating, seat belts, flight deck and equipment used on board.

    – All magazines and newspapers have been removed from the aircraft. New ones will be available but must be disposed of after each use.

    – Safety cards are disinfected after each turnaround.

    It is important to note that Skytrans has discretionary powers to refuse carriage to any person that is deemed unsuitable to travel.

  • Catering

    In the interests of our passengers and staff and to reduce unnecessary exposure, Skytrans will no longer be providing catering onboard our aircraft. We will however continue to provide bottled water. This will continue for the duration of the COVID-19 pandemic. We will resume normal catering services when we return to normal services.

  • Insurance

    If you have purchased insurance via the Skytrans website, please contact the insurer directly.

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